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Inspiring Jewelry by Leigha Logo TM
Metal Markets: Silver $57.17 Gold $4022.20

FAQ - Customer Care Questions & Answers

Do you have questions?  I love what I get to do every day and I would be happy to answer your questions!

Text me 615-490-2177 to chat live

8am-8pm CST - 7 days a week!
Text or call me at (615) 490-2177 or after hours send me an email: leighamontigue@yahoo.com


Birthstone Crystal ColorsBirthstone Crystal Color Options



English Beads, Greek Beads and Hebrew BeadsLetter Beads - English Alphabet Beads, Greek Alphabet Beads and Hebrew Alphabet Beads, .925 Sterling Silver Beads, Gold Beads



.925 Sterling Silver & 14k Gold Filled Clasp Options

To make sure your bracelet is both beautiful and secure, clasp options vary by design. Available choices will depend on the bead size and metal type of your jewelry.
LobsterSterling Silver Lobster Claw Clasp
ToggleSterling Silver Small Toggle Clasp
Heart LobSterling Silver Heart Lobster Claw Clasp
TwistedSterling Silver Flower Toggle Clasp
Heart TogSterling Silver Heart Toggle Clasp
SquareSterling Silver Square Toggle Clasp
MagneticSterling Silver and Gold Magnetic Clasps - The Easiest Clasp Options for those with difficulty with clasps.
Heavy TogSterling Silver Large Heavy Fancy Toggle Clasp
ScrollSterling Silver Large Heavy Fancy Scroll Lobster Claw Clasp
SwivelSterling Silver Large Heavy Fancy Swivel Lobster Claw Clasp
LobsterGold Lobster Claw Clasp
Toggle




Stainless Steel Clasp Options

stainless steel clasp options



Jewelry Care Since 2001
Jewelry Care 1
Jewelry Care 2

How to clean your jewelry

Clean your sterling silver jewelry with a Sunshine Polishing Cloth or any soft sterling silver cleaning cloth. First, gently rub off any excess makeup. Remember silver is a very soft metal and you can scratch it if you aren't careful so don't rub it too harshly. Then use the polishing cloth to shine your piece.

Storing your sterling silver

Store your piece in an airtight zip lock bag. Save the one it came in, it works perfectly. This will help prevent some tarnishing. Remember sterling silver is meant to be worn and your body oils also help prevent tarnishing.

Note: Liquid silver cleaner will remove the black (tarnish) coloring from the letter blocks and Bali beads and may discolor the beads.




.925 Sterling Silver Snake, Rolo and Ball Chain Necklaces




14k Gold Filled Necklace options - Paperclip, Oval, Flat and Box Chains




Shipping - Need it fast? No problem!

What are your delivery options?

USA residents have 3 options; 1st Class Mail, Priority Mail or Express Mail. If your item is going to be delayed for any reason, I will contact you and let you know. For pricing add your item to the cart and enter your zip... A general idea is $10 for 1st Class mail, $18 for Priority and $42 for Express.  *Free Shipping on all orders placed through the website, shipped within the USA and product total over $99!

How do I track my order? 

You will get an automated email from the USPS with your tracking information, usually within 24 hours of placing your order. If you need to call have your tracking information ready. You can contact them via email, text or telephone... https://www.usps.com/help/welcome.htm

Do you provide International delivery?

Yes. There are some items and quantities that we are unable to ship out-of-country. We will let you know ASAP if this pertains to your order. The arrival time on international packages is also completely dependent on the time the package spends in customs, in your country. There may be additional taxes and import duties that you will pay to your country. The amount that is charged on your credit card today does NOT include any additional fees you may owe to your import custom officials. Those fees vary by country.


What is your Return/Exchange Policy?

Your Size and Satisfaction is Guaranteed

Designs By Leigha was established in 2001
I will gladly resize your bracelet, necklace or anklet for free, in the event that it doesn't fit, within 30 days of purchase (you just pay shipping costs). Beyond 30 days there will be a $15 restringing fee (plus shipping) unless it was a gift. Gifts have a 60-day window. I will repair or replace any of my designs if they contain defective components or manufacturing defects within 12 months of purchase. 

  

Message Beads  

These message beads can be added to most of my bracelets or necklaces. They cannot be added to any snake chain necklaces or bracelets or the leather bracelets and necklaces because the hole is too small. The beads are made in the USA and .925 sterling silver. They are approximately 3/7" (11mm) x 1/3" (8mm) with a hole size of 1.8mm. I can also engrave a special message on these beads.

Message Beads for Bracelets or Necklaces - Courge, Hope, Survivor and In Memory



My .925 Sterling Silver Beads

silver filled vs silver plated beads

All of my "silver" beads are " .925 sterling silver". I do not carry any silver filled or silver plated beads. To be called "Sterling Silver" the product (bead in this case) has to have a minimum of .925 sterling. If I label anything "silver" it is the highest-grade "sterling silver" and it contains at a minimum of .925 silver, which is the industry standard. My gold beads are all 14k gold-filled. A MUCH higher quality than gold plated beads.

Gold Alphabet Block Letters

gold alphabet block letters
We have high quality lead free pewter Alphabet Beads in gold tone, made in the U.S.A. The antique gold tone comes from 22 karat antiqued gold plating over the pewter and the gold block letters are 7mm x 6mm x 2.5mm.

Semi-precious v. Precious Stones

In the 19th century the terms "precious" and "semi-precious" were coined to discern the difference between rare and very valuable gemstones from non-rare gemstones. The gemstones defined are precious were diamonds, emeralds, sapphire and rubies because of their rarity, beautiful, popularity and high market value. All other gemstones are considered to be "semi-precious". However, many semi-precious gemstones are just as rare, beautiful and as expensive as the "precious" gemstones. I don't carry any diamonds, emeralds, sapphires or rubies. Gemstone Options


Earring Style Options

You can get a coordinating set of earrings for any bracelet or necklace you order. Here are your options for earring holders. I use the lever backs when I make all my earrings, because they are safest. If you would prefer one of the other styles (and there isn't an option to select a your style) just let me know after you place your order with an email, call or text.
Sterling Silver and Gold Earring Option Styles


How do I know what size to order?

Bracelets

Most bracelets in stores are 7 1/2". That is average in the USA. If it isn't a surprise, I recommend that you measure your wrist or your recipient's wrist, at the smallest point, snug but not tight, and add 3/4" e.g. If the wrist measures 6 3/4" and you add 3/4", the size you would order would be 7 1/2" for a 1-string bracelet. Bigger than a 1-string? A slide bracelet? Just aren't sure? Ask me! Another option is you can add an extension clasp to your bracelet or necklace order.

Necklaces

A choker is about 16". An 18" necklace will generally lay on your collar bone. A 36" necklace will usually hang down to your stomach and is the length I wear over big sweaters.

 

My 14k Gold-Filled Beads

What are 14k gold-filled beads?


Gift Certificates

Gift Certificates

Can't decide which one will be perfect? Don't know the size? A Gift Certificate is the solution. They can be used on any of my websites!

Go to Gift Certificates...




❝

I love love love my mother's bracelet! Thank you again for your patience in helping me create it! I have a friend that will be contacting you to create one for herself as well. Have a great weekend! Thank you, P.P.

more unsolicited feedback...

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Leigha Montigue Logo TM
The Bead Store - Leigha Montigue, Designer
Designs By Leigha™
223 Town Center Pkwy #2002 Spring Hill, TN 37174
E: LeighaMontigue@Yahoo.com
T/T: (615) 490-2177

Leigha Montigue Jewelry Portfolio - Bracelets, Necklaces, Earrings, Anklets and Key Rings Daddy Bracelets - Jewelry for Men Military Mom, Daughter and Wife Jewelry Cancer Survivor, Courage, Hope and In Memory Bracelets, Necklace, Earrings and Anklets Christian and Religious Jewelry - Bracelet & Necklaces with Religious Messages Hebraic or Judaic Jewelry for Moms, Grandmas and GirlsCharm Bracelets - Charm Necklaces - Just Charms